Frequently Asked Questions
Questions?We've got answers.
Learn how Museqora works, who can publish music, how upload credits work, and what creators need to know before releasing their music.
About Museqora
Learn what Museqora is and who the platform is for.
What is Museqora?+
Museqora is a music streaming and discovery platform built to give AI musicians, independent artists, and other creators a place to publish finished music, build artist identities, and reach listeners.
Is Museqora an AI music generator?+
No. Museqora is not an AI music generation tool. Museqora is a platform for publishing, streaming, and discovering finished music. Creators can use the music production tools of their choice and then publish eligible finished work on Museqora.
Do I need an account to listen to music?+
No. You can discover and listen to public music on Museqora without creating an account. Creating an account gives you access to additional features such as building a personal music library and interacting with artists and releases.
Is Museqora free for listeners?+
Yes. Listening to publicly available music on Museqora is free. Some creator features, such as publishing music, use Museqora upload credits.
Accounts & Artists
Questions about listener accounts, artist accounts, and channels.
What is the difference between a listener account and an artist account?+
Listener accounts are designed for people who want to discover music and use personal listening features. Artist accounts include creator tools for building artist channels, uploading music, managing releases, and accessing other artist features.
Can I become an artist after creating a listener account?+
Yes. An eligible listener account can be upgraded to an artist account so you can begin creating artist channels and publishing music.
Can I have more than one artist or project?+
Yes. Museqora is designed to allow creators to manage multiple artist identities or music projects under their artist account.
What is an artist channel?+
An artist channel is the public home for an artist or music project on Museqora. It can contain the artist's profile, music, releases, and other information associated with that project.
Uploading Music
How publishing and music uploads work on Museqora.
What can I upload to Museqora?+
You can upload eligible finished music that you have the necessary rights and permission to publish. Your uploads must comply with the Museqora Terms and applicable content policies.
Do I have to upload cover artwork?+
No. Cover artwork is optional. If you do not provide artwork for a release, Museqora can display its default artwork instead.
What should I enter for AI information if I did not use AI?+
If a required AI-related field does not apply to your music because no AI tool was used, enter "None".
Can I delete a song after I publish it?+
Yes. Artists can remove their own music from Museqora. However, deleting a song does not restore the upload credit that was used to publish it.
Credits & Payments
How Museqora upload credits and purchases work.
What are upload credits?+
Upload credits are used by artists to publish music on Museqora. When an eligible song is uploaded and published, the required credit is deducted from the artist's available credit balance.
How much does an upload credit cost?+
Museqora currently offers upload credit packs. The available packages and current prices are displayed in your artist account when purchasing credits.
Do my unused credits expire?+
Your purchased upload credits remain in your Museqora credit balance unless otherwise stated in the applicable purchase terms.
If I delete a song, do I get my upload credit back?+
No. Once an upload credit has been used to upload and publish a song, that credit has been consumed. Deleting the song later does not return the credit to your account.
Can I receive a refund for unused credits or purchases?+
Museqora credit purchases and other applicable purchases are non-refundable except where required by law or expressly stated otherwise in the Museqora Terms. Review the Terms before making a purchase.
Can I buy more credits before I run out?+
Yes. You can purchase additional credits at any time. New credits are added to your existing balance, so you do not have to wait until your balance reaches zero.
AI & Content Rules
AI music is welcome, but it is not the only music welcome on Museqora.
Is Museqora only for AI music?+
No. Museqora was created with AI musicians and AI-assisted music in mind, but the platform is not limited exclusively to AI-created music.
Can human musicians upload music too?+
Yes. Traditional musicians and producers are welcome on Museqora. Music may be created with AI, traditional instruments, digital audio workstations, studio recording, or a combination of production methods.
Do I have to tell Museqora which AI tools I used?+
Museqora may request information about the AI tools or technology used in creating a release. When requested, creators should provide accurate information. If no AI tool was used, enter "None" where applicable.
Are there content restrictions or explicit-content rules?+
Yes. Music and other material uploaded to Museqora must comply with the Museqora Terms and applicable content policies. Additional rules may apply to explicit, unlawful, infringing, deceptive, abusive, or otherwise prohibited material.
What happens if I violate Museqora's rules?+
Museqora may remove content, restrict access to features, suspend an account, or terminate an account when the Terms or platform rules are violated. Depending on the circumstances and the applicable Terms, action may be taken without prior notice. Account termination or content removal does not create a right to a refund.
Rights & Copyright
Creators are responsible for having the rights needed to publish their work.
Who owns the music I upload?+
Uploading music to Museqora does not by itself transfer ownership of your music to Museqora. Creators retain the rights they hold in their eligible content, subject to the licenses and permissions described in the Museqora Terms that are necessary for Museqora to host, stream, display, and operate the service.
Can I upload copyrighted music?+
You may not upload copyrighted music, recordings, artwork, or other material that you do not have the necessary rights, licenses, or permission to use. Content that infringes another person's rights may be removed from Museqora.
Can I upload someone else's song if I give them credit?+
Giving someone credit does not automatically give you permission to use their copyrighted work. You must have the rights, licenses, or other permission required to upload and distribute the material.
What if someone uploads my work without permission?+
If you believe content on Museqora infringes your copyright or other rights, contact Museqora with information identifying the work and the content in question. Museqora can review valid infringement reports and take appropriate action under its policies and applicable law.
Can Museqora remove copyrighted or unauthorized material?+
Yes. Museqora reserves the right to remove material that violates its Terms, including unauthorized or infringing content, and may take additional action against accounts responsible for violations.
Newsletter & Communication
Stay informed about what's happening on Museqora.
How can I receive Museqora news and updates?+
You can enter your email address in the newsletter signup form located in the Museqora footer. We may use the newsletter to share platform news, new features, artist updates, promotions, and other Museqora announcements.
Can I unsubscribe from Museqora emails?+
Yes. Marketing and newsletter communications will provide a way to unsubscribe. Transactional or account-related messages may still be sent when necessary to operate your account or provide the service.
Need More Help?
Still have a question?
If you couldn't find the answer you were looking for, get in touch with Museqora and we'll point you in the right direction.
info@museqora.com
